First National Bank of Coleraine - Privacy & Disclosures

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Privacy & Disclosures

Information About Your Privacy
We, our, and us means The First National Bank of Coleraine.
This is our privacy notice for our customers. When we use the words
"you" and "your" we mean the following types of customers:
• All of our consumer customers who have a continuing relationship
with us, such as:
- Deposit Account
- Loan Account
- CD Accounts
- Safe Deposit Box
- All IRA Accounts for which we act as custodian
- And of course, All Former Customers
We will tell you the sources for nonpublic personal information we
collect on our customers. And we will tell you what measures we
take to secure that information.
We would first like to clarify some terms:
Nonpublic personal information means information about you that
we collect in connection with providing a financial product or service
to you. Nonpublic personal information does not include information
that is available from public sources, such as telephone directories or
government records.
An affiliate is a company we own or control, a company that owns or
controls us, or a company that is owned or controlled by the same
company that owns or controls us. Ownership does not mean complete
ownership, but means owning enough to have control.
A nonaffiliated third party is a company that is not an affiliate of ours.

The Information That We Collect
We collect nonpublic personal information about you from the following
sources:
• Information we receive from you on applications or other forms.
• Information about your transactions with us.
• Information about your transactions with nonaffiliated third parties.
• Information from a consumer reporting agency.

Information We Disclose About You
We do NOT disclose any nonpublic personal information about you
to anyone, except as permitted by law.

The Confidentiality, Security and Integrity of Your
Nonpublic Personal Information
We restrict access to nonpublic personal information about you to those
employees who need to know that information to provide products or
services to you. We maintain physical, electronic, and procedural
safeguards that comply with federal standards to guard your nonpublic
personal information.

Nonpublic Personal Information and Former Customers
If you decide to close your account(s) or become an inactive customer,
we will follow the privacy policies and practices as described in this
notice.
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Important Disclosures to Our Consumer Customers
In Case of Errors or Questions About Your Checking or Savings
Electronic Transfers:
If you think your statement or receipt is wrong or if you need more
information about a transfer on the statement or receipt, we must
hear from you no later than 60 days after we sent you the FIRST
statement on which the error or problem appeared. Telephone us
at (218) 245 - 1272, or write us at FNB Coleraine, P.O. Box 158,
Coleraine, MN 55722.
- Tell us your name and account number.
- Describe the error or the transfer you are unsure about, and
explain as clearly as you can why you believe there is an error
or why you need more information.
- Tell us the dollar amount of the suspected error.
Transaction Policy
We will tell you all the results of our investigation within 10 business
days and will correct any error promptly. If we need more time, we
may take up to 45 days to investigate your complaint. In that case,
we will provisionally credit your account for the amount you think is
in error, so that you will have the use of the money during the time
it takes us to complete our investigation. For transfers initiated outside
the United States or transfers resulting from point of sale debit card
transactions, the time period for provisional credit is 10 business days
and the time to resolve the investigation is 90 days.

Your Ability to Withdraw Funds
*This policy statement applies to all transaction accounts.
Our policy is to make funds from your cash and check deposits
available to you on the first business day after the day we receive
your deposit. Electronic direct deposits will be available on the day
we receive the deposit. Once the funds are available, you can
withdraw them in cash and we will use the funds to pay checks that
you have written.
Please remember that even after we have made funds available to
you, and you have withdrawn the funds, you are still responsible for
checks you deposit that are returned to us unpaid and for any other
problems involving your deposit.
For determining the availability of your deposits, every day is a
business day, except Saturdays, Sundays, and federal holidays. If you
make a deposit before 3:00 P.M. on a business day that we are open,
we will consider that day to be the day of your deposit. However, if
you make a deposit after 3:00 P.M. or on a day we are not open, we
will consider that the deposit was made on the next business day we
are open.
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Longer Delays May Apply
Case-by-Case Delays. In some cases we will not make all of the
funds that you deposit by check available to you on the first business
day after the day of your deposit. Depending on the type of check
that you deposit, funds may not be available until the fifth business
day after the day of you deposit. The first $100 of your deposits,
however, may be available on the first business day.
If we are not going to make all of the funds from your deposit available
on the first business day, we will notify you at the time you make your
deposit. We will also tell you when the funds will be available. If your
deposit is not made directly to one of our employees, or if we decide
to take this action after you have left the premises, we will mail you
the notice by the day after we receive your deposit.
If you will need the funds from a deposit right away, you should ask
us when the funds will be available.

Safeguard Exceptions. In addition, funds you deposit by check may
be delayed for a longer period under the following circumstances:
• We believe a check you deposit will not be paid.
• You deposit checks totaling more than $5,000 on any one day.
• You redeposit a check that has been returned unpaid.
• You have overdrawn your account repeatedly in the last six months.
• There is an emergency, such as failure of computer or communication
equipment.
We will notify you if we delay your ability to withdraw funds for any of
these reasons, and we will tell you when the funds will be available. They
will generally be available no later than the eleventh business day after
the day of your deposit.

Deposits at Automated Teller Machines
Funds from any deposits (cash or checks) made at automated teller
machines (ATM's) we do not own or operate will not be available
until the fifth business day after the day of your deposit. This rule
does not apply at ATM's that we own or operate.
All ATM's that we own or operate are identified as our machines.
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Customer Privacy Statement